Let me start by saying congratulations! Taking this first step shows you’re an adventurous person who wants to learn. So let’s do this! I’m here to support you every step of the way, without judgement.

Examples of offerings:

• “the basics” computer, iPhone, iPad navigation, and digital device setup (senior-friendly)

• Microsoft Office

• Apple products, HP, Dell, etc.

• smart technology

• social media (Facebook, etc.) and online safety

• video calling

• TV and streaming services

• online shopping, banking and more…

• create and design your own curriculum

The benefit to you:

Personalized Attention:

- lessons based on your skill level, learning style, how you like to learn, and your specific goals.

Time Efficiency:

- lessons could help you learn faster and more effectively, saving time compared to searching for information across various free platforms or calling a friend.

Ongoing Support with someone you trust:

- my service provides a direct line of contact with myself, every time!

Why Learn from Me?

I get it. The struggles, the hesitations, and the triumphs—I've been there.

Patience is at the core, and we'll take it one step at a time, ensuring you feel comfortable and confident.

Let's talk about the real-world benefits. From staying connected with loved ones to accessing information effortlessly, learning computers can truly enhance your daily life.

Expect a friendly and welcoming environment where questions are encouraged, and progress is celebrated.

Your success is my priority. I'm here to support you through every click and keystroke to help yon navigate the digital world.

I aim to create an enjoyable learning journey, empowering individuals at their own pace and respecting their preferences.

• printer/scanner troubleshooting

• email and Wi-Fi support

• new computer setup and data transfer

• computer performance

• TV and streaming services

• backing up, cloud storage

• general problem-solving for desktops, computers, iPhones, iPads, smart devices, TV, tablets

I'm dedicated to identifying, diagnosing, and resolving any issues or problems affecting functionality, performance, or behavior.

Your personal and local resource -

Benefit to you -

Time efficiency- for those who prefer to invest in their expertise or leisure activities rather than troubleshooting technical issues on their own (or always asking a friend).

Consulting service - could you use help when making decisions about your technology choices? I could help you understand your specific needs and do thorough research to find the best-reviewed items, competitive prices, and comprehensive comparisons.

Call me before your purchases of gadgets, software, or any tech-related aspect of your life.

Delegate your Technical Tasks - clients can effortlessly outsource their technical needs and dedicate their energy to what truly matters to them.

• on-hand Tech Savvy Admin Assistance

In my 50s, I understand the challenges people face with technology. My love for helping people took root when I unexpectedly found the intrinsic rewards of assisting an elderly woman in my apartment building in the Village in NYC.

As a native New Yorker, I left a 20-year corporate career during COVID to pursue my passion for technology and helping people. My mission is to make technology stress-free, prioritize personalized solutions with a human touch, and create a positive impact through my services.

Media: https://villageview.nyc/2023/09/07/tech-talk/

My track record proves trust and reliability. Testimonials demonstrate my ability.

As soon on Google -

“I am not a technical novice, but at 90 years I sometimes fall behind. I found Bonnie via another resident in my building who also needed some computer help. During my more active years I worked with a wide variety of technical experts, having been somewhat of one myself. Thus I am an able judge of technical competence and skill. Bonnie is in the category of one of the most able of information technologists. She reminds me of the very early days of computers when it was the women English majors who led the way bringing computer into wide-spread use by ordinary people. Bonnie is not only knowledgeable in all aspects of personal computers, but she has the ability to comfortably transmit this knowledge to beginners and unskilled users. She is patient, understanding and communicative. And I might add, considering the economy today and what other professionals charge, her charges are quite reasonable.” -Alvin, 91

“Bonnie really knows her stuff and she certainly is a tech wizard. I am 72 and not very tech savvy. She was both patient and very helpful. Bonnie can be trusted to help you tech-wise.” -Karl

“As a small business owner, I highly recommend Bonnie Masnick for digital help and in-home private lessons. She is not only very competent, but also caring and patient. Bonnie is extremely thorough, takes time to find effective solutions, and explains them simply without jargon. Honest and direct, Bonnie will be candid if she feels something isn't a good fit for your needs. A pleasure to work with!” -Leslie, Therapist, 52

“Can’t say enough good things. Besides being so friendly and accommodating, Bonnie was willing to work Around my needs, In order to help me figure out what would work best. I’m so grateful for her patience and integrity.” -Lorraine

“Bonnie was very helpful to two un-tech savvy people.” -Marlene

As seen on Thumbtack -

“Bonnie, is a delightful to be with and to work with. Its not all helpers who are competent and reliable and also pleasant, know how to laugh and are full of good will. She is also knowledgable, has ideas and can listen to yours. What more could you want?” -Betty H, Therapist, 91

“We’re babyboomers of the kind that don’t know what we’re doing with streaming services and the like. Friendly, helpful Bonnie, Tech by Bonnie, sent us an anchor and helped us out. Hence, we recommend her highly.” -Gary S, Writer, 68

• Venmo

• Personal check

• Zelle

• PayPal

• Visa/Mastercard

• Apple Pay

Payment is required at the time of the service.

Unlock the Digital World for Your Loved Ones.

I understand the powerful impact technology can have on the lives of seniors.

• Delay Cognitive Decline

• Stay Informed and Engaged: Stay updated on current events, and discover new interests without leaving your home.

• Entertainment and Shopping: Enjoy convenient online shopping and entertainment without leaving your living room.

• Virtual Medical Appointments: Seamlessly schedule and attend virtual medical appointments, known as Telehealth.

• In-Home Comfort: I bring the learning experience to your doorstep.

Strengthening Family Bonds

I believe that embracing technology can enhance relationships within the family:

• Ease of Communication: Seniors can communicate without hesitation, knowing they won't burden anyone with their computer-related questions.

• Enhanced Relationships: Strengthen your family bonds by facilitating smoother communication with family and friends.

Practical and Affordable Options

• Customized Lessons: Lessons are tailored to individual needs and pace, ensuring a practical and effective learning experience.

• Follow-Up Support: Ongoing support is guaranteed, even after the lessons are complete.